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About Us
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Order Processing:
At Vumawear, we do everything possible to process your order in a timely manner. Unfortunately,
there are times when we are traveling and are out of the office. Please understand that we
will process your order as soon as possible once we return. There are times that, due to high
demand, we will sell out of an item. If this is the case, you will be notified via email.
Charges for out of stock items will not appear on your bill. We do not charge for items until
they are ready to be shipped.
Sales Tax:
5% MD State Sales Tax will be added to all orders shipped to a Maryland address.
Payment Options:
Vumawear accepts Visa, MasterCard, American Express, and Discover
Return and Exchange Policy
We have a 100% customer satisfaction policy. We want you to be completely happy with
your purchase from Vumawear.com. If something is not right, please let us know.
We will be happy to accept returns or exchanges of still tagged items in their original,
unworn condition. We cannot accept returns of any items that have been worn, laundered,
soiled, altered, or with garment tags unattached. Returns must be made within 30 days of your
order's ship date.
Please email contactus@vumawear.com
or call us @410-647-0662 for a return authorization number.
Please put the return authorization number on your return/exchange package and send it to us at the
below address. Don't forget to include your name and address.
Vumawear
Attn: Returns Dept.
303 Mangrove Road
Severna Park, MD 21146
Returns (excluding shipping charges) will be credited back your credit card. Please
allow 5 business days for your return to be processed from the date that it is received by
Vumawear. As a courtesy to our customers, Vumawear will not charge additional shipping
charges on exchanges. Please feel free to add additional items to your exchange.
*** Vumawear recommends using insured mail for all returns or exchanges. ***
Privacy Policy:
Your personal information is secure. We will not share your information with any outside
companies. |
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